Contact The Hug Shop for teddy bear gift support

Customer support and assistance for teddy bear gifts, hug gift boxes, and order questions.

Welcome to the Contact page for The Hug Shop™

We are so glad you are here. Whether you are looking to send a heartfelt hug, need customer support for teddy bear gifts, or have questions about teddy bear gift details, our team is always happy to help.

The Hug Shop is an online gift shop dedicated to sending love, comfort, and joy no matter the distance. Our signature plush bears are thoughtfully packaged in a beautiful hug gift box that includes personalized message options, a keepsake stone engraved with the words “consider yourself hugged”, and optional add ons such as gourmet chocolates or caramels.

If you need help placing an order, have questions about shipping, or are looking for hug gift box support, one of our Hug Ambassadors will respond as soon as possible. Our teddy bear gift customer service team is here to make sure your experience feels simple, reassuring, and personal.

You can also contact The Hug Shop directly by phone at (561) 465 3538 for immediate assistance or questions about teddy bear gifts.